Privacy policy

Privacy Policy – Investigative Support Unit Southwest

Updated: May 26, 2026
Website Owner: Investigative Support Unit, LLC. ("ISU Southwest," "we," "our," or "us")

Overview
Investigative Support Unit Southwest respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, submit inquiries, request services, or otherwise interact with us online.

This Privacy Policy is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and applicable Arizona privacy and data protection laws.

Information We Collect

Information You Provide Directly
• Name
• Email address
• Telephone number
• Mailing address
• Company or organization information
• Information submitted through contact forms, consultations, or investigative requests
• Documents, photographs, or other materials voluntarily provided to us

Information Collected Automatically
When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Operating system
• Website usage data and analytics
• Referring pages and browsing behavior
• Cookies and similar tracking technologies

How We Use Information
We may use personal information for the following purposes:
• Responding to inquiries and service requests
• Providing investigative, consulting, or support services
• Communicating with clients and prospective clients
• Improving website functionality and user experience
• Maintaining website security and preventing fraud
• Complying with legal obligations
• Protecting our legal rights and business interests

We do not sell personal information for monetary compensation.

Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve website performance and understand user activity. You may disable cookies through your browser settings; however, some website features may not function properly.

If required by California law, users may exercise the right to opt out of certain data sharing or targeted advertising technologies.

Disclosure of Information
We may disclose information:
• To service providers assisting with website hosting, analytics, communications, or security
• To professional advisors, legal counsel, or law enforcement when required by law
• To protect the safety, rights, or property of ISU Southwest, our clients, or others
• In connection with a business transfer, merger, or restructuring

All third-party service providers are expected to maintain reasonable confidentiality and security standards.

Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

California Privacy Rights
If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), subject to applicable exceptions:
• The right to know what personal information we collect, use, disclose, or retain
• The right to request deletion of personal information
• The right to request correction of inaccurate personal information
• The right to access specific categories and pieces of personal information
• The right to opt out of the sale or sharing of personal information, if applicable
• The right to limit the use of sensitive personal information, where applicable
• The right not to receive discriminatory treatment for exercising privacy rights

California residents may submit privacy requests by contacting us using the information provided below. We may verify your identity before responding to requests.

Arizona Privacy Notice
Arizona currently does not maintain a comprehensive consumer privacy statute equivalent to California's CCPA/CPRA. However, ISU Southwest follows reasonable privacy, security, and data protection practices consistent with applicable Arizona consumer protection and data breach notification laws.

Arizona residents may contact us regarding questions about the collection, use, or storage of their personal information.

Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction. However, no internet transmission or electronic storage method can be guaranteed completely secure.

Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of external websites.

Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information
If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact:

Investigative Support Unit Southwest
Email: info@isusouthwest.com